Ezberci Marine Teknical Service Request Form



Firm/Customer (*)

Please enter your firm/customer name!

CUSTOMER INFO

Telephone (*)

Please enter only numerical data!
Fax

Invalid Input
E-Mail (*)

Please enter your e-mail!
Contact Person (*)

Contact person name.

REQUESTED SERVICE

Vessel Name (*)

Please enter your vessel name.
Product (*)

Please choice your product.
Date of Assembed (*)

Please enter your assembly date.
Description of Problem (*)

Please describe your problem.

SERVICE/MAINTENANCE/FAULT OPERATION

Please select your request type. (*)








Please select the suitable type.

TERMINATION OF THE OPERATIONS

Please select your service completing method. (*)



Please select the suitable type!

COVERAGE OF SERVICE OPERATION

Please determine the service range (*)



Please select the suitable type!

PRODUCT DESCRIPTION

Please determine the system (*)















Please select the suitable type!

General Conditions and Product Repairing


1-) Renewing or repairing operations of a product are subject to customer’s approval and receiving the payment(S) .
2-) Offers for OBS (On Board Service) operations will be made after necessary assessments. Additional malfunctions detected during the fixing operations will be added to current offer upon customer’s approval and realisation the payments.
3-) OBS fee is 150 Euro/hour
4-) Reparing process will start upon customer’s approval by fax or e-mail.
5-) In case of sending the defective products to our factory by customers, packaging and cargo responsibilities are belong to customers.
6-) Deliveries are done by “Technical Service request Form”. Parts or products which are replaced during the service operation are under the guarantee of producers.
7-) KDV is NOT included.

Approval (*)

Please approve general conditions and product service agreement



service_en

reklam005